REFUND POLICY

** Please note, due to COVID-19 we are unable to issue a refund and/or exchange on any of our products. ** If you have received the wrong product, please contact our customer service department and they will assist in the next steps. You can contact us at fabsfashionandbeauty@gmail.com.

Our normal policies are listed below: 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at fabsfashionandbeauty@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customer is responsible for the return postage.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

On Sale / Clearance Items

Unfortunately certain types of items cannot be returned, like items on Clearance/Sale are not eligible for a return and/or exchange. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (7 to 10 business days) for your bank or credit card company to process and post the refund too.

For any further questions and inquiries you can contact us at fabsfashionandbeauty@gmail.com.